Terms & Conditions

For the purposes of these Terms & Conditions, the following definitions apply throughout this document and all supplementary policies published on the mdg66 platform:

• "mdg66", "the Company", "we", "us", "our" refers to the legal entity operating the mdg66 online gambling platform accessible at https://mdg66.bet.
• "Platform" means the mdg66 website, mobile-optimised web application, any future native applications, all associated game interfaces, the sportsbook, the cashier system, and all other tools and services made available through mdg66.bet.
• "Member", "Player", "User", "you", "your" refers to any individual who has registered an account on the mdg66 Platform or who accesses the Platform in any capacity.
• "Account" refers to the registered user account created by a Member on the mdg66 Platform, including the associated balance held in Indonesian Rupiah (IDR).
• "Funds" or "Balance" refers to the amount of Indonesian Rupiah held in a Member's mdg66 Account at any given time, comprising deposited funds net of wagers and withdrawals, plus any credited bonus funds subject to the conditions in Clause 6.
• "Bonus Funds" refers to any promotional credit, free spin value, cashback credit, or other non-cash incentive applied to a Member's Account by mdg66 under a specific promotion, subject to the wagering requirements set out in Clause 6.
• "Wagering Requirement" means the total amount that must be wagered by a Member before Bonus Funds become eligible for withdrawal, as specified in the individual promotion's terms.
• "KYC" stands for Know Your Customer — the identity verification process mdg66 is required to conduct on registered Members prior to authorising withdrawals or processing deposits above defined thresholds.
• "Prohibited Conduct" refers to any action or omission by a Member that violates these Terms & Conditions, as enumerated in Clause 8.

Access to and use of the mdg66 Platform is subject to the following eligibility requirements, which must be satisfied at the time of registration and maintained for the duration of a Member's Account:

• You must be a natural person (not a corporation, trust, or other legal entity).
• You must be at least 21 years of age. mdg66 is a strictly adults-only (21+) platform. Age verification is conducted as part of the KYC process, and any Account found to belong to a person under 21 years of age will be immediately closed and all balances forfeited.
• You must be accessing the Platform from a jurisdiction in which online gambling is not explicitly prohibited under applicable local law. It is your sole responsibility to determine whether use of the mdg66 Platform is lawful in your jurisdiction before registering.
• You must not be listed on any applicable sanctions list, politically exposed persons (PEP) register, or self-exclusion database at the time of registration or at any subsequent time during your membership.
• You must not be an employee, contractor, director, or agent of mdg66, or an immediate family member of such a person, unless mdg66 has provided written consent to that individual's participation.
• You must provide accurate, truthful, and complete information at registration and maintain that information in an up-to-date state throughout your membership.

To access the full range of mdg66 services, including deposits, withdrawals, and wagering, you must register a Member Account. The following conditions apply to Account registration and ongoing Account maintenance:

• Each individual is permitted to hold one (1) Account only. The creation of duplicate, secondary, or otherwise additional Accounts by the same individual — whether under the same name, different names, or different contact details — is strictly prohibited and constitutes grounds for immediate Account closure and forfeiture of all balances held across all associated Accounts.
• You must provide a valid, unique email address and a mobile telephone number registered in your legal name. These contact details will be used for Account verification, transaction notifications, and security alerts.
• You are solely responsible for maintaining the confidentiality of your Account login credentials, including your username and password. mdg66 will never ask you for your password via email, live chat, or any other communication channel.
• You must notify mdg66 support immediately if you suspect that your Account credentials have been compromised or that unauthorised access to your Account has occurred.
• mdg66 reserves the right to decline any registration application at its sole discretion, without obligation to provide a reason for the refusal.
• You must update your Account details promptly whenever any registered information — including your email address, telephone number, or bank account details — changes. mdg66 cannot be held responsible for failed transactions or missed communications resulting from outdated Account information.

mdg66 is required under its licensing obligations to verify the identity of its Members before processing withdrawal requests and, in certain circumstances, before processing deposit transactions above defined thresholds. The KYC process requires you to submit the following documentation:

• Proof of Identity: A clear, legible copy of a valid government-issued photo identification document. Acceptable documents include a national identity card (KTP), passport, or driver's licence (SIM). The document must be current, not expired, and must clearly show your full legal name, date of birth, and photograph.
• Proof of Address: A document dated within the last three (3) months confirming your residential address. Acceptable documents include a utility bill, bank statement issued by BCA, BRI, BNI, Mandiri, or another recognised Indonesian financial institution, or an official government correspondence addressed to you at your registered address.
• Payment Method Verification: Where required, documentation confirming ownership of the bank account or e-wallet (OVO, DANA, GoPay, ShopeePay, LinkAja) used for deposits and withdrawals. This may include a screenshot of the registered e-wallet account name or a bank statement header.

mdg66 will process KYC documentation submissions within three (3) business days of receipt. Withdrawal requests submitted prior to the completion of KYC verification will be held in a pending state until verification is confirmed. mdg66 reserves the right to request additional documentation at any stage if the submitted documents are unclear, inconsistent, or insufficient to satisfy verification requirements.

All financial transactions on the mdg66 Platform are conducted in Indonesian Rupiah (IDR / Rp). mdg66 supports the following deposit and withdrawal channels:

• Bank Transfer: BCA, BRI, BNI, Mandiri, CIMB Niaga, and Bank Permata. Deposits are typically credited within 2 minutes of confirmed transfer. Withdrawals to verified bank accounts are processed within 5 minutes during normal operating hours (24/7).
• E-Wallet: OVO, DANA, GoPay, ShopeePay, and LinkAja. E-wallet deposits and withdrawals are processed instantly for KYC-verified accounts.

The following conditions apply to all deposit and withdrawal transactions:

• Minimum deposit and withdrawal amounts are as specified on the mdg66 cashier page at the time of the transaction. mdg66 reserves the right to adjust these minimums at any time with reasonable notice.
• Withdrawals may only be made to a payment method registered in the same legal name as the mdg66 Account holder. Third-party withdrawals are strictly prohibited.
• mdg66 reserves the right to request additional verification documentation before processing any withdrawal, particularly for first withdrawals or withdrawals of an amount exceeding standard thresholds as defined by mdg66's internal compliance procedures.
• Deposits made in error — for example, to an incorrect account or in an incorrect amount — must be reported to mdg66 support within 24 hours of the erroneous transaction. mdg66 will make reasonable efforts to investigate and, where possible, remedy the error, but cannot guarantee recovery of funds transferred to third-party payment processors.
• mdg66 does not charge transaction fees on standard deposit or withdrawal operations; however, your bank or e-wallet provider may apply their own fees, for which mdg66 accepts no responsibility.
• Funds deposited on the mdg66 Platform may only be used for wagering purposes. Using the mdg66 Platform as a currency exchange mechanism or funds transfer service — for example, depositing and immediately withdrawing without meaningful wagering activity — is prohibited and will result in Account review and potential closure.

mdg66 offers a range of bonuses and promotional incentives to both new and existing Members. All bonuses are subject to the specific terms stated in the relevant promotion, in addition to the general bonus conditions set out in this clause. In the event of any conflict between a specific promotion's terms and these general conditions, the specific promotion's terms shall prevail.

• Bonus Funds credited to a Member's Account must be wagered at a minimum of the stated Wagering Requirement before any portion of the bonus or associated winnings becomes eligible for withdrawal. Wagering Requirements are stated as a multiplier (e.g., "30x") applied to the bonus amount, unless otherwise specified.
• Not all games contribute equally to meeting a Wagering Requirement. Contribution rates by game category are published on the relevant promotion page and are subject to change. As a general guide: live casino games typically contribute at a lower rate than slots; certain high-RTP or low-volatility games may be excluded from wagering contribution entirely.
• Bonuses are non-transferable and may not be exchanged for cash except in accordance with the applicable Wagering Requirement conditions.
• mdg66 reserves the right to withdraw, amend, or cancel any bonus or promotion at any time, with or without prior notice, where mdg66 has reasonable grounds to believe that the promotion is being misused or exploited.
• Members who mdg66 determines to be participating in bonus abuse — including, but not limited to, creating multiple Accounts to claim the same promotion, engaging in low-risk hedging strategies specifically designed to exhaust Wagering Requirements, or coordinating with other Members to guarantee bonus profit — will have their Bonus Funds forfeited and may have their Accounts closed.
• A maximum of one welcome bonus may be claimed per Member, per household, and per IP address.

All games available on the mdg66 Platform — including but not limited to slots, live baccarat, live roulette, blackjack, online poker, togel (Indonesia's traditional numbers lottery), sabung ayam (cockfighting), sportsbook wagering, and esports betting — are governed by the specific game rules published within each game interface, supplemented by the following general gameplay conditions:

• All RNG-based game outcomes are determined by a certified random number generator. Published RTP (Return to Player) figures are accurate and subject to independent audit.
• In the event of a discrepancy between a game's displayed outcome and the result recorded in mdg66's server logs, the server-side record shall be considered definitive and final.
• Sportsbook bets are accepted subject to the odds displayed at the time the bet is confirmed. mdg66 reserves the right to void bets placed at odds that were manifestly incorrect due to a technical error or data feed fault, with a full refund of the stake to the Member's Account.
• Live casino game results are determined by the game provider's certified systems (Evolution Gaming, Pragmatic Play Live, or other licensed providers). mdg66 accepts no liability for outcomes generated by third-party live game systems, which are subject to those providers' own regulatory oversight.
• Bets placed on mix parlay (multi-leg accumulator) sportsbook wagers are subject to the standard accumulator rules published in the sportsbook section. Minimum and maximum stake limits for mix parlay wagers are as displayed in the bet slip at the time of placement.
• mdg66 reserves the right to declare any wager void where it has been placed in a manner that exploits a technical malfunction, an error in published odds, or an evident pricing mistake — whether or not the error was previously identified by mdg66 staff.

The following actions and behaviours are strictly prohibited on the mdg66 Platform. Engagement in any Prohibited Conduct may result in immediate Account suspension, permanent Account closure, forfeiture of all Account balances, and where applicable, referral to the relevant law enforcement authorities:

• Providing false, misleading, or incomplete information at registration or during any KYC or verification process.
• Registering or operating more than one Account on the mdg66 Platform.
• Allowing any third party to access or operate your Account on your behalf, or accessing or operating another Member's Account.
• Using the Platform for any money laundering, fraud, or financial crime purpose, including structuring deposits or withdrawals to avoid transaction reporting thresholds.
• Exploiting bugs, errors, or technical malfunctions in the Platform software for financial gain, whether intentionally or after having become aware of the malfunction.
• Using automated betting software, bots, scripts, artificial intelligence tools, or any other mechanical system to place wagers or interact with the Platform in a manner that circumvents the normal user experience.
• Engaging in collusion with other Members on poker tables, sportsbook wagers, or any other game where collusion may affect outcomes or confer an unfair advantage.
• Communicating with mdg66 staff in an abusive, threatening, harassing, or discriminatory manner via any communication channel.
• Attempting to access the Platform's backend systems, databases, or API endpoints without authorisation.

mdg66 is firmly committed to responsible gaming. We provide every registered Member with a suite of tools designed to support healthy gambling habits and to intervene early where gambling behaviour becomes problematic. These tools are available at no cost from within your Account settings and are activated immediately upon request — no waiting period, no support ticket required.

• Deposit Limits: Set daily, weekly, or monthly deposit limits to control the maximum amount you can add to your Account within a defined period. Limit reductions take effect immediately; limit increases are subject to a 72-hour cooling-off period.
• Session Time Reminders: Configure automatic time-on-platform alerts to notify you when you have been actively playing for a defined duration.
• Cool-Off Period: Request a temporary break from the Platform of 24 hours, 7 days, 30 days, or 90 days. During a cool-off period your Account is suspended and cannot be reactivated until the period expires.
• Self-Exclusion: Request a permanent self-exclusion, which closes your Account indefinitely. mdg66 will take all reasonable steps to ensure that a self-excluded Member cannot re-register. Self-exclusion requests are processed within 24 hours of submission.

If you believe your gambling is causing harm to yourself or others, we strongly encourage you to use the self-exclusion tool, contact our 24/7 support team for assistance, or visit our dedicated Responsible Gaming page for further guidance and support resources. mdg66 is a 21+ platform — full stop.

mdg66's collection, use, storage, and protection of your personal data is governed by our Privacy Policy, which forms an integral part of these Terms & Conditions and is incorporated herein by reference. By registering on the mdg66 Platform, you confirm that you have read and accepted our Privacy Policy. Key data principles include:

• We collect only the personal data necessary to operate your Account, process transactions, satisfy KYC obligations, and improve our services.
• We do not sell, rent, or otherwise transfer your personal data to third parties for marketing purposes.
• Your data is stored on servers protected by 256-bit SSL encryption and subject to strict access controls.
• You have the right to request access to, correction of, or deletion of your personal data, subject to our legal retention obligations. Submit data requests to our support team via live chat or email.

To the maximum extent permitted by applicable law, mdg66 and its officers, directors, employees, and agents shall not be liable to any Member or third party for any of the following:

• Any loss of funds resulting from a Member's own negligence, including failure to maintain Account credential security or failure to use available responsible gaming tools.
• Any indirect, consequential, incidental, or punitive loss or damage arising from a Member's use of or inability to use the Platform.
• Service interruptions, downtime, or technical errors caused by circumstances beyond mdg66's reasonable control, including but not limited to internet infrastructure failures, third-party payment processor outages, or force majeure events.
• The actions or omissions of third-party game providers, payment processors, or telecommunications providers.
• Any loss arising from a Member's violation of these Terms & Conditions or from conduct constituting Prohibited Conduct under Clause 8.

In all circumstances where mdg66 is found liable to a Member, mdg66's aggregate liability shall not exceed the total value of funds deposited by that Member into their Account in the 30 days preceding the event giving rise to the claim.

mdg66 reserves the right to suspend or permanently close any Member Account at any time, with or without prior notice, under the following circumstances:

• Violation of any provision of these Terms & Conditions, including any instance of Prohibited Conduct as defined in Clause 8.
• Failure to complete KYC verification within the timeframe specified by mdg66 following a verification request.
• Reasonable suspicion of fraudulent activity, money laundering, or other financial crime.
• Instruction from a regulatory authority, law enforcement body, or court of competent jurisdiction.
• Discovery that the Member does not satisfy the eligibility requirements set out in Clause 2 at the time of registration or at any subsequent time.

Where an Account is closed for reasons other than a breach of these Terms & Conditions or suspected financial crime, mdg66 will return any verified real-money balance (excluding Bonus Funds) to the Member via their registered withdrawal method within 10 business days of closure. Balances associated with Accounts closed for cause may be withheld pending investigation.

These Terms & Conditions and all matters arising from a Member's use of the mdg66 Platform shall be governed by and construed in accordance with the laws of the jurisdiction in which mdg66 holds its operating licence. In the event of a dispute between mdg66 and a Member, the parties agree to first attempt resolution through mdg66's internal dispute resolution process by contacting support at [email protected].

If a dispute cannot be resolved through the internal process within 30 days of the Member's written complaint, either party may refer the matter to the dispute resolution body designated by mdg66's licensing authority. mdg66's decision on any dispute relating to the outcome of a game or wager — once reviewed by the internal disputes team — shall be final and binding, subject only to the oversight of the licensing authority's dispute resolution mechanism.

mdg66 reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, mdg66 will publish the updated Terms & Conditions on this page with a revised "Last Updated" date and, where practicable, notify registered Members via their registered email address or via an in-platform notification. The updated Terms & Conditions will take effect 7 days after publication, unless the changes are required by law or by our licensing authority, in which case they take effect immediately upon publication.

Your continued use of the mdg66 Platform after the effective date of any amended Terms & Conditions constitutes your acceptance of the revised terms. If you do not agree to the revised terms, you must discontinue use of the Platform and close your Account prior to the effective date of the changes.

For any questions, disputes, or concerns relating to these Terms & Conditions, or to exercise any rights described herein, please contact the mdg66 support team through any of the following channels:

• Live Chat: Available 24/7 directly from your Account dashboard after logging in. Average response time under 90 seconds. Indonesian-speaking agents available at all hours.
• Support Email: [email protected] (plain text — not a clickable link). Response within 24 hours for non-urgent matters; urgent compliance and account-security matters are escalated and responded to within 4 hours.

All formal legal notices addressed to mdg66 must be submitted in writing to the support email address above. mdg66 does not accept legal notices delivered through live chat or social media channels.